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AI / SUPPORT AGENTS

An AI agent that solves, not just replies

Sees billing, runs diagnostics, processes payments and hands complex cases to a human with a ready summary. 68% of requests — without an operator.

FROM ₽900K · 8 WEEKS · YOU OWN THE CODE
WITHOUT AN OPERATOR
−82%WAITING TIME
CSAT
ANSWER CONFIDENCE
01 / IS THIS ABOUT YOU?

Tick what you recognise

Five statements — and an honest verdict: do you need this service and which package to start with.

02 / LIVE MECHANIC

Dialogue — pick a line

A scenario from a live ISP deployment: the agent sees billing, runs a line diagnostic and solves the issue without a human. Below the confidence threshold — it hands over to an operator with a summary.

DIALOGUE · WEBSITE CHATAI LEADS · CONFIDENCE 0.96
OPERATOR+ · AIHello! I can see your line: “Giga 500” plan, the session dropped yesterday at 21:14. How can I help?
03 / WHAT YOU GET

Not “a service” but concrete artefacts

What you hold at the end — we remove the fear of “paid and got nothing”.

Model & pipelineIn your perimeter or a local cloud
Quality dashboardAnswer scoring, retraining
IntegrationsCRM, billing, telephony — the agent acts
PlaybooksEscalation threshold, scenarios, owners
Data & rightsYour data never leaves the perimeter
A month of supportLabelling, new scenarios
04 / SCOPE & PACKAGES

Pick a package — the scope highlights

Greyed out — what is not in the package. Ranges are medians of our projects.

05 / 60-SECOND ESTIMATE

Move the sliders — the range updates instantly

A benchmark based on medians of our projects. The exact estimate comes after the solution map.

06 / AN HONEST COMPARISON

Switch the scenario — we compare the alternatives

Sometimes the better deal is not ours — and we say so first.

07 / THE PROJECT WEEK BY WEEK

What we do and what you get every week

Hover a point. Only artefacts, no “work in progress”.

08 / OFTEN ORDERED TOGETHER

What usually goes together

09 / FAQ
Will the agent hallucinate and over-promise to clients?

Answers are built only on your policies and billing data; below the confidence threshold — handover to a human. In our deployment the predicted CSAT of an answer is visible before sending.

What about personal data?

We deploy in your perimeter or a local cloud; personal data never leaves. On-premise for strict regimes.

How many scenarios in the pilot?

The top 5 by frequency — usually 60–70% of requests.

How is payment structured?

By milestones: deposit, after prototype, after launch. In T&M — per sprint, with an hours report every two weeks.

Who owns the code?

You do, by contract: the repository is on your side, no licence fees for “seats”.

What happens after launch?

The first month of support is included. Then — an SLA package with response times, or T&M per task.

Do you work with VAT and e-document flow?

Yes: an LLC with VAT, contracts and closing documents via e-document flow.

GOT A TASK?LET'S TALKGOT A TASK?LET'S TALK GOT A TASK?LET'S TALKGOT A TASK?LET'S TALK
29 / contact

Describe the task — we come back with an estimate in 48 hours

In your own words: “our managers drown in Excel” is enough. Task breakdown and a price range are free.

3 fields. The rest — on the first call