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We build software your business runs on

CRM, ERP and BI systems, websites, apps and blockchain infrastructure. One team — from process analysis to result analytics.

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0specialists
0+projects
0service lines
48чto estimate
FIG.01 — LIVE PROJECT ARCHITECTURE · HOVER A NODE
Act 01/ 07

Where business stumbles

manifesto · sound familiar
00 / manifesto

Excel and messengers eventually run out. We build systems that take routine on themselves: they count, remind, connect the register to the website, the warehouse to the courier, an ad click to profit. Not “automation for automation’s sake” — engineering that saves people hours every day.

// READS AS YOU SCROLL · LIKE EVERYTHING WE BUILD, IT RUNS ON YOUR MOTION
01 / sound familiar?

These are the lines clients arrive with

Verbatim quotes from first calls. If even one is about you — we should talk.

PAIN / 01

Managers track orders in Excel, and something gets lost every month

CRM system
PAIN / 02

We bought an off-the-shelf CRM — half our processes just didn’t fit

custom development
PAIN / 03

Warehouse, sales and accounting live in three different systems

ERP + integrations
PAIN / 04

We pour budget into ads with no idea what actually makes money

end-to-end analytics
PAIN / 05

The dispatcher builds routes and waybills by hand until midnight

logistics automation
PAIN / 06

We want our own trading terminal, but nobody gets the crypto domain

blockchain development
Act 02/ 07

What we build

service lines · system classes · flagship · fintech
02 / service lines

Eight service lines,
one loop

Eight service lines, one loop. Our flagship is custom software; everything else is built as parts of one system, not separate gigs. Hover a line.

/01Custom software flagship↗
Custom software: ERP at a plant

CRM, ERP and BI built around your processes. Where off-the-shelf ends — we begin. Integrations: POS, telephony, banks, gov services, 1C.

CRMERPBI1СIIKO
/02Web development↗
Web platforms: regional portal

Corporate sites, stores, portals and aggregators integrated with CRM, payments and gov services. Anchor case — the Moscow Region government portal.

PORTALSE-COMЛКHIGHLOAD
/03Mobile apps↗
Mobile apps: club service

iOS, Android and cross-platform, in sync with CRM, web interfaces and bots. An app never lives in a vacuum here.

iOSANDROIDFLUTTER
/04Blockchain↗
Blockchain and payments

Exchange infrastructure: terminals, exchangers, wallets, smart contracts and AI trading assistants built on mathematical market models.

CEX/DEXWALLETAI-TRADE
/05Design & branding↗
Interface design: product screen

UX/UI for complex interfaces, identity, motion and design systems that survive hundreds of data screens — not one pretty landing page.

UX/UIBRANDINGMOTION
/06SEO, AEO & ads↗
Sales growth: storefront and POS

Classic search + AI-search visibility: getting your brand cited by ChatGPT, Alice and Perplexity. Reporting in leads and money via our own end-to-end analytics.

SEOAEO / GEOPPCCALL-TRACK
/07AI integrations & agents new↗
AI agents in support

RAG assistants on your company data, AI agents in CRM and support, call speech analytics, employee copilots. On-prem LLMs for data that can’t go to the cloud. We commit to a metric: hours of routine cut per week.

RAGAI AGENTSSPEECH ANALYTICSLLM ON-PREM
/08Data & Highload↗
Data and analytics in retail

Predictive models for demand, churn and load, data marts and BI platforms, DevOps and migrations, load resilience and secure development. The next level once your system is already running.

PREDICTIVEDWH / BIDEVOPSMIGRATIONS
03 / custom software

Three classes of systems we build

Pick a tab — inside: scope of work and proof cases for each class.

A CRM shaped by your processes — not the other way around

Designed from your own vocabulary and funnels: roles, permissions, automations — and all integrations native, no Zapier duct tape.

CASES: logistics (routes · waybills · driver portals) · flower retail (Evotor · storefront) · bakery chain (IIKO · bot · app)
CRM: logistics dispatch desk
  • Process audit and funnel design
  • Roles, permissions, routine automation
  • Integrations: telephony, POS, 1C, messengers
  • Team onboarding and SLA support

One system to run the whole company

From document flow to production: process hierarchy, accounting and permissions in one loop that scales without headcount growth.

CASE: trade & manufacturing company — ERP + CRM + 2 websites + document flow + logistics integrations
ERP: furniture production
  • Business-process chain hierarchy
  • Contracts, receipts and write-offs by type
  • Departments, directories, access rights
  • Digital document flow and reporting

See the business in numbers: click to profit

End-to-end analytics of our own build: ads, calls and CRM joined into one dashboard showing the economics of every channel.

PAIRED WITH: the “SEO & ads” line — reporting in money, not clicks
BI & telemetry: sensor map
  • End-to-end analytics rollout and dashboards
  • Call tracking and IP telephony
  • Ad channel performance analytics
  • Forecast models on historical data
05 / fintech showcase
AI-ASSISTANT: ON
trading-terminal · demo quote stream
BTC / USDT · SPOT64 210.5
Bids
Asks

A terminal we built from scratch

On the left — a live mock from our exchange-infrastructure case: candle stream, order book and a trading assistant on a mathematical market model.

[A]Market model — forecasts on normal distribution and enhanced Bollinger bands
[B]4 exchanges in one window — Binance, Bybit, OKX, Bitget via a single API layer
[C]Position sizing control — the assistant suggests entries and caps the risk
[D]Website + app — the full product infrastructure, not just the terminal
Act 03/ 07

Already in production

19 case studies · numbers · clients · industries
06 / cases

Case studies

19 systems in production: from bakery CRMs to grain-export blockchain. Filter by class — every number inside is explained.

Bakery chain
HORECA

Bakery chain

CRM · APP · TG BOT

Bakery chain: orders, menu and delivery in one loop with IIKO integration.

order hits kitchen in 4 secIIKO out of the boxbot + app
open case →
Kids-camp portal
GOVTECH

Kids-camp portal

PORTAL · REGISTRY · GOV SERVICES

Regional kids-camp portal: 247 camps, bookings and registry in one window.

247 campsregional gov ID loginpeak season, zero downtime
open case →
Manufacturing company
MANUFACTURING

Manufacturing company

ERP · EDI · 2 SITES

ERP for a make-and-sell company: contracts, stock, production and sales.

approvals 9 d → 1.8 dEDI insidetwo sites, one core
open case →
Freight carrier
LOGISTICS

Freight carrier

CRM · TRIPS · DRIVER PORTAL

Carrier CRM with auto-built trips, waybills and driver pay calculation.

trip built in 40 secauto waybillsdriver portal
open case →
Flower retail
RETAIL

Flower retail

DC · STORES · STOREFRONT

Flower business CRM: distribution center, stores and online storefront on one base.

mis-grading −90%POS integratedlive stock
open case →
Payment platform
FINTECH

Payment platform

PAYMENTS · ANTIFRAUD · FISCAL

Payment platform for an EdTech holding: cards, instant transfers, BNPL, recurring, ML antifraud.

payment conversion +7.4 ppchargebacks −62%6 schools · one loop
open case →
Dental chain
HEALTHCARE

Dental chain

CRM · 5 CLINICS · SCHEDULING

Dental chain CRM: chairs, patient records, treatment plans, POS and lab orders.

no-shows −38%chair utilization +19%reminder cascade
open case →
Property developer
REAL ESTATE

Property developer

CRM · UNIT GRID · MORTGAGE

Developer sales CRM: live unit grid, holds, mortgage pipeline, dynamic pricing.

hold locks in 2 secdeal cycle −11 dayslead loss −90%
open case →
Industrial holding
INDUSTRIAL

Industrial holding

ON-PREM · E2E · DLP

Secure corporate messenger: server inside the perimeter, calls, bots, full audit.

1,200 employeesSLA 99.95%zero leaks
open case →
Agro holding
AGRO

Agro holding

ERP · 38K HA · TELEMATICS

Agro-holding ERP: field map, machinery and fuel, weighbridges, piece-rate work orders.

fuel −17%live harvest feed120 machines online
open case →
Furniture factory
MANUFACTURING

Furniture factory

ERP · CONFIGURATOR · CNC

Made-to-order furniture ERP: product calculator, cutting maps, shop floor, payroll.

quote 2 days → 20 mindowntime −23%cutting maps to CNC
open case →
Machinery rental
CONSTRUCTION

Machinery rental

B2B PLATFORM · BIDS · GPS

Heavy-machinery rental marketplace: tender requests, owner bids, e-docs, GPS tracking.

sourcing 4 h → 25 minfleet load +31%all docs digital
open case →
Fitness chain
FITNESS

Fitness chain

APP · 8 CLUBS · QR ACCESS

Fitness chain app: memberships, class booking, QR turnstiles, training plans, retention pushes.

renewals +26%class fill +18%QR turnstiles
open case →
Retail chain
RETAIL

Retail chain

BI · 60 STORES · ML FORECAST

Retail BI platform: data mart, shelf control, demand forecast, planograms.

out-of-stock −31%forecast accuracy 87%whole chain on one screen
open case →
Telecom ISP
TELECOM

Telecom ISP

AI AGENT · CHAT+VOICE · BILLING

ISP support AI agent: diagnostics, payments, tariffs, escalation with full context.

68% solved without humanswait time −82%CSAT 4.6
open case →
City heat utility
UTILITIES

City heat utility

IOT · 6,500 SENSORS · WORK ORDERS

Utility IoT monitoring: node telemetry, incident rules, mobile crew orders.

response time −40%overheating −12%SLA 99.9%
open case →
Grain exporter
AGRO · EXPORT

Grain exporter

BLOCKCHAIN · SMART CONTRACTS · QR

Field-to-port grain traceability: signed batch events, a QR passport for the buyer.

batch check in 30 secdisputes −70%14 chain participants
open case →
Insurance company
FINANCE

Insurance company

DESIGN SYSTEM · ACCOUNT REDESIGN

Insurance design system: 60+ components, two themes, purchase flow cut from 9 to 4 steps.

conversion +21%screen assembly ×360+ components
open case →
Window manufacturer ×3
MANUFACTURING · SMB

Window manufacturer ×3

FULL-FUNNEL ANALYTICS · SEO · CRO

Window maker growth: ad→call→contract loop, an 800-keyword SEO core, CRO tests.

leads ×3 in 11 moCPL −52%SEO traffic ×2.4
open case →
07 / why media grow

Numbers instead of adjectives

0+
projects

From a bakery CRM to a regional government portal.

0
specialists

Analysts, designers, engineers and marketers in one team.

0
service lines

The whole digital loop with no hand-offs between vendors.

0
crypto exchanges

Binance, Bybit, OKX, Bitget — integrations running in production.

08 / trajectory

How we got to 150+ projects

START2018

First websites and branding

We start as a web studio in Moscow. First clients — local retail and HoReCa.

SHIFT2020

The turn to custom software

The first big CRM. We realise: websites are the entry, systems are the point. We hire analysts.

SCALE2022

ERP and gov sector

An ERP for a manufacturer and a portal for the Moscow Region government with gov APIs.

CHAIN2024

Fintech and blockchain

Exchange infrastructure: a terminal, an AI assistant, integrations with four exchanges.

AI2026

The lab and AI agents

The R&D loop: predictive analytics and CRM AI agents graduate from the lab into projects.

NEXT→

Your project

The next milestone on this timeline is the system we build for you.

// THE TIMELINE SCROLLS HORIZONTALLY →
09 / trusted by
VTB  ·  UBRD  ·  GRINVICH  ·  SVERDLOVSK FILM STUDIO  ·  ECOVER  ·  DECOVER  ·  
MOSCOW REGION GOV  ·  ALIBI  ·  OGONYOK  ·  MAGNOLIA  ·  PTIZZA  ·  FIRE STONE  ·  
10 / industries

We speak your industry’s language

Domain beats framework: we already know where logistics hurts and where food service does.

HoReCa: bakery production line

HoReCa

food service · delivery

Orders, menus, delivery and support with no gaps between systems. IIKO integration straight from our experience.

▸ case: bakery chain CRM →
Logistics: loading docks

Logistics

routes · fleet

Auto-generated routes, pay calculation, waybills and driver portals.

▸ case: freight carrier CRM →
Retail: POS terminal

Retail

POS · storefronts

DC and retail linked: Evotor, an online storefront and APIs for external trade systems.

▸ case: retail BI platform →
GovTech: regional map screen

Gov sector

portals · gov APIs

Regional-database portals integrated with gov services. Full documentation package.

▸ case: kids-camp portal →
Fintech: work terminals

Fintech

exchanges · trading

Terminals, exchangers, wallets and trading models. We know the crypto domain from inside.

▸ case: payment platform →
Manufacturing: shop floor

Manufacturing

accounting · doc flow

ERP with process hierarchy, contract accounting and logistics-node coupling.

▸ case: furniture factory ERP →
Act 04/ 07

How the work runs

process · pace · budget · stack · integrations
11 / process

No “black box”

Every step ends with a tangible deliverable — so you know what you pay for.

STEP 01
Stage artifact: process map and estimate

Discovery

We immerse in your processes and price the solution’s economics.

Spec & budget
STEP 02
Stage artifact: prototypes

Architecture

System design, integrations, data structure.

Clickable prototype
STEP 03
Stage artifact: screens and UI kit

Design

UX/UI that survives hundreds of screens and tables.

Mockups + UI kit
STEP 04
Stage artifact: release pipeline

Development

Sprints with a demo every two weeks.

Releases
STEP 05
Stage artifact: launch monitoring

Launch & growth

Support, analytics, system evolution.

SLA + dashboard
12 / pace

A typical rollout: 12 weeks to a production system

Shown for a mid-size CRM. Large ERPs run the same iterations — just more of them.

Weeks 01–02

Discovery & architecture

Team interviews, process map, data structure, integration plan.

Weeks 03–04

Prototype & design

A clickable prototype of key flows, a UI kit, sign-off with the people who will use the system.

Weeks 05–10

Sprint development

Three two-week sprints, each ending with a live demo. Integrations plugged in as they mature.

Weeks 11–12

Launch & onboarding

Data migration, team training, two weeks of intensive support after go-live.

13 / transparent budget

What the price is made of

A typical custom-system budget. Every line is tied to a deliverable — you pay for outcomes, not hours.

12%
18%
50%
12%
8%
12%Discovery

Immersion, spec, budget, solution economics

18%Architecture & design

Architecture, prototype, UI kit

50%Development

Sprints with a demo every 2 weeks

12%QA & hardening

Autotests, load testing, acceptance

8%Launch & onboarding

Deploy, team onboarding, docs

14 / off-the-shelf vs custom

Why businesses outgrow the box

Off-the-shelf CRM SAAS

  • Your processes bend to the system, not vice versa
  • Workarounds and Zapier duct tape multiply as you grow
  • A per-seat subscription — forever
  • Your data and logic live on someone else’s side
Coverage of your processes~60%
Flexibility of changes~25%

Custom system MEDIA GROW

  • Designed from your processes and vocabulary
  • Native integrations with POS, 1C and gov services
  • You pay for development and own the system
  • Scales without headcount growth
Coverage of your processes100%
Flexibility of changes100%
15 / tech stack

A stack that outlives the vendor

Only mature technologies with a deep talent market — so the system never becomes hostage to one team.

Backendsystem core
Node.jsPythonGoPostgreSQLRedisRabbitMQ
Frontendinterfaces
ReactNext.jsVue / NuxtTypeScript
Mobileapps
FlutterSwiftKotlin
Data / BIanalytics
ClickHouseGrafanaMetabaseAirflow
AI / LLMagents · rag
RAG pipelinesAgent orchestrationGigaChat / YandexGPTSpeech-to-TextOn-prem models
Blockchainweb3
SolidityTONccxt / exchange APIs
Infrastructurereliability
DockerKubernetesCI/CDSentryPrometheus
16 / integrations

We connect what you already have

A system is worth its connections. Here is what our products already run with in production.

1Сaccounting
IIKOfood service
EvotorPOS
Gov Servicesgov APIs
Telegrambots
SBP (fast pay)payments
Binanceexchange
Bybitexchange
OKXexchange
Bitgetexchange
IP telephonycalls
Call trackinganalytics
// 12 battle-tested integrations · running in production, not in slides
17 / for the long run

SEO and ads are a marathon, not a sprint

A one-off ad launch brings a one-off result. We run projects for months and years: the system, support and promotion grow together with your business.

01

We run it — not “set and forget”

Monthly work on semantics, content and bids. Every month a report in leads and money, not clicks, via our end-to-end analytics.

02

One team for everything

The same people who built your system run its promotion. Ad leads land in your own CRM — we see the whole path from click to deal.

03

We grow with you

SLA support, sprint-based development and promotion in one contract. The system gains modules and reach gains channels as payback allows.

Growth curve over blueprint grid
MO 1–2Audit, semantics, launch. First leads and analytics setup.
MO 3–6Organic growth and bid optimisation. We drive the cost per lead down.
MO 6–12Channel scaling, content strategy, AEO for AI search.
YEAR+A steady flow; the system and reach grow with the business.
18 / reliability

Engineering hygiene by default

{ }

100% code review

Not a single line ships without a second pair of eyes. Coding standards are written down.

✓✓

Autotests & CI/CD

Critical flows are covered by tests; deploys are one-click, rollbacks take minutes.

§

NDA, and the rights are yours

Source code, data and docs belong to you. We sign an NDA before the first call.

24/7

Monitoring and backups

Sentry + Prometheus watch the system; daily backups with restore drills.

Server room: tidy infrastructure
Uptime monitoring screen
Act 05/ 07

Who does the work

team · principles · in their words · r&d
19 / team

20 engineers, zero middlemen

Not “a manager plus freelancers” — a permanent team of 20. Key roles on your project:

×3
SA

Systems analyst

before code

Translates your processes into architecture. Writes specs we are proud of.

×8
DEV

Software engineers

backend · frontend

Build systems that live for years: code review, tests, docs.

×4
UX

Product designers

data interfaces

Design interfaces of hundreds of screens — tables, dashboards, portals.

×5
OPS

Analytics & growth

bi · seo · ads

Set up end-to-end analytics and make the system pay for itself.

20 / principles

Five rules that are not up for debate

01

We design before we write code

A week of discovery saves a month of rework. Our spec is a working document, not a budgeting formality.

02

One team for the whole product

The analyst, designer, engineer and marketer sit in one chat with you. No game of telephone between vendors.

03

Demos instead of reports

Every two weeks we show working functionality, not a slide deck about work done.

04

Documentation is part of delivery

An undocumented system is hostage to its developer. We hand over code, diagrams and guides any team can build on.

05

We measure impact in money

We wire end-to-end analytics into our own projects: payback shows in numbers, not feelings.

21 / in their words

What clients say after launch

Dispatchers used to build routes in Excel till midnight. Now the system does it itself, and waybills print in one click. We simply stopped losing requests.

LOGISTICS COMPANY · CRM + PERSONAL PORTALS

We didn’t need a website — we needed a system: a database of every camp in the region wired to gov services. The team spoke integrations, not “banners and buttons”.

MOSCOW REGION GOV PORTAL · WEB PORTAL + GOV API

Our processes are non-standard — no box ever fit. Media Grow assembled a chain of subsystems for us: orders, bot, app and admin work as one.

BAKERY CHAIN · CRM + APP + TG BOT + IIKO
22 / lab

R&D: what we are field-testing right now

What survives here ships in the “AI integrations & agents” line. Tech reaches clients only after our internal trials. Currently in the lab:

R-01AI agents in CRM — drafted client replies, automatic triage of incoming requests
R-02Predictive analytics — demand and load forecasts on historical data
R-03Trading models — strategies on normal distribution and Bollinger bands
R-04Voice interfaces — hands-free route dispatching
R&D: neural graphR-01 · AI
R&D: blockchainR-02 · ML
R&D: computer visionR-03 · MODELS
R&D: IoT meshR-04 · VOICE
mediagrow-lab — zsh

      

    

  









  

    

      Act 06/ 07
      
After the launch

      sla · faq · insights · geography
    

    
  






  

    
23 / after launch

    
The system is live. What’s next?

    
Three support formats. In every one of them the code and data stay yours.

    

      

        
Basic
warranty support

        
    
          
  • Incident response within 24 hours
    • 
          
  • Warranty defect fixes
    • 
          
  • Monitoring and backups
    • 
          
  • Team consultations
    • 
        

        
INCLUDED IN EVERY PROJECT

      

      

        MOST POPULAR
        
Growth
the system grows with the business

        
    
          
  • Response within 8 business hours
    • 
          
  • A monthly pool of improvement hours
    • 
          
  • Roadmap-driven growth sprints
    • 
          
  • Impact reporting in numbers
    • 
        

        
FIXED MONTHLY · BY POOL SIZE

      

      

        
Dedicated team
maximum pace

        
    
          
  • Response within 2 hours, incl. weekends
    • 
          
  • A team assigned to you alone
    • 
          
  • Quarterly roadmap sessions
    • 
          
  • Priority access to the R&D lab
    • 
        

        
ON REQUEST

      

    

  







  

    
24 / faq

    
Questions we get before the start

    

      

        Q.01
How much does a custom CRM or ERP cost?

        
It depends on the number of processes and integrations. After the first call we prepare a free task breakdown and price range within 48 hours — compare it with a year of SaaS seats and do your own payback math.

      

      

        Q.02
How do I stay in control of development?

        
Two-week sprints, each ending with a live demo of working functionality. Plus task-tracker access and a shared chat with the team: you see progress, not progress reports.

      

      

        Q.03
What happens to the system after launch?

        
You get the docs and the source code — the system is yours. Then choose: SLA support, sprint-based evolution, or a hand-off to your in-house team with onboarding.

      

      

        Q.04
Do you work with the public sector?

        
Yes. Track record: the children’s tourism portal for the Moscow Region government, integrated with gov services, presented at the Governor’s plenary session, with a full documentation package.

      

      

        Q.05
Can we start small instead of a “big ERP”?

        
That’s the right way. We usually start with the core that hurts the most — say, request intake or pay calculation — ship it in 1–2 months and add modules as payback allows.

      

    

  







  

    
25 / insights

    
Notes from the workshop

    

      
        CRM · Guide
        
How to tell your business has outgrown Excel: 7 symptoms

        
A checklist from our rollouts: from “managers e-mail spreadsheets around” to “nobody knows the current price”.

        
7 MIN · ANALYSISDISCUSS A SIMILAR TASK →

      
      
        ERP · Economics
        
What a custom ERP costs and when it pays back

        
A real manufacturing case: SaaS subscriptions vs owning the system.

        
9 MIN · BREAKDOWNDISCUSS A SIMILAR TASK →

      
      
        AI · Lab
        
AI agents in CRM: what already works and what is marketing

        
Our field-test results: request triage and drafted replies — yes; a “fully autonomous sales department” — not yet.

        
6 MIN · R&DDISCUSS A SIMILAR TASK →

      
    

  







  

    

      
26 / geography

      
Born in Moscow, working worldwide

      
Calls adjusted to your time zone. Releases on your calendar.

    

    

      

        
DUBAI

        
—:—:—

        
GMT+3 · HQ

      

      

        
MOSCOW

        
—:—:—

        
GMT+4 · CLIENTS

      

      

        
SINGAPORE

        
—:—:—

        
GMT+8 · CLIENTS

      

    

  








  

    

      

        
27 / join us

        
You build systems, not landing pages? Let’s talk

        
NOW HIRING: MIDDLE+ BACKEND (NODE/GO) · PRODUCT DESIGNER, DATA INTERFACES

      

      Write to the team
    

  









  

    

      Act 07/ 07
      
Your move

      30-second estimate · full quote in 48 hours
    

    
  






  

    
28 / calculator

    
Estimate your project in 30 seconds

    
Three questions — and a preliminary budget & timeline range. The exact quote comes after a call, free of charge.

    

      
STEP 1/3


      

        
What do we need to build?

        

          
          
          
          
          
          
        

      


      

        
What scale?

        

          
          
          
        

        
      


      

        
How urgent?

        

          
          
          
        

        
      


      

        
ESTIMATE READY

        
≈ —

        
—

        
This is the range from our practice on similar projects. After a 30-minute call we’ll send an exact stage-by-stage quote — free, no strings attached.

        

          Get an exact quote
          
          
        

      

    

  






  

    GOT A TASK?◆LET’S TALK◆GOT A TASK?◆LET’S TALK◆
    GOT A TASK?◆LET’S TALK◆GOT A TASK?◆LET’S TALK◆
  






  

    

      

        

          
29 / contact

          
Describe your task — we’ll come back with an estimate in 48 hours

          
In your own words: “our managers are drowning in Excel” is enough. Task breakdown and price range are free.

          
TG @Denidu · info@media-grow.ru · +7 906 799-12-79

        

        

          

            

          

            

          

            

          
          
          // 3 fields. the rest — on the first call