How is this better than amoCRM or Bitrix24?
It is not — if your process is standard: take the boxed one, we help configure it. A custom CRM is needed when the business has an entity that boxed tools lack — chess board, chairs, trips, batches. We say honestly in the solution map which path is cheaper.
Will you migrate data from the old system?
Yes, migration is a separate launch stage: export, deduplicate, keep deal history. The old system stays on until full reconciliation.
What about code ownership?
Code and database are yours by contract. No licence fees per seat — only support if you need it.
How much is support after launch?
Formats: SLA package with response hours or T&M per task. The first month after launch is included.
Do you migrate data from the old CRM?
Yes: export, deduplication, deal history. The old one stays on until reconciliation.
How is payment structured?
By milestones: deposit, after prototype, after launch. In T&M — per sprint, with an hours report every two weeks.
Who owns the code?
You do, by contract: the repository is on your side, no licence fees for “seats”.
What happens after launch?
The first month of support is included. Then — an SLA package with response times, or T&M per task.
Do you work with VAT and e-document flow?
Yes: an LLC with VAT, contracts and closing documents via e-document flow.